Florida Department of Children and Families

Address

2295 Victoria Ave
Fort Myers, FL 33901

(239) 332-2822

www.myflfamilies.com

AKA:

DCF/Abuse/Medicaid/Food Stamps/SNAP/TANF

Description:

DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

*Email for Latorria Williams -- local Fort Myers advocate -- has an underscore; because it is underlined it doesn't show: Latorria_Williams@dcf.state.fl.us.

Eligibility:

Varies

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

April 29, 2019

Address Listings

Physical

2295 Victoria Avenue
Fort Myers, FL 33901

Mailing (Primary)

2295 Victoria Ave
Fort Myers, FL 33901

Contacts

Krystalee Salgado

Primary Contact

Client Relations Coordinator

Circuit 20, All Services

(877) 595-0384

Aaron Stitt

Community Development Administrator

Primary Contact, Circuit 20

(877) 595-0384

Evan Leach

Licensing Manager

Foster Care Licensing

(813) 558-1072

Janet Blair

Community Liaison

Refugee Services

(727) 373-7682

Jennifer Kuhn

Regional Director

SunCoast Region

(813) 337-5806

Latorria Williams

Advocacy/Issues with Food Stamps/Medicaid Benefits

(239) 895-0368

Nelson J. Mongiovi

Program Administrator

Adult Protective Services

(813) 558-5584

Sue Aboul-Hosn

Regional Human Trafficking Coordinator

Human Trafficking

(407) 719-4228

Phone Numbers

Ft. Myers Main Office

(239) 332-2822

Abuse Hotline

(800) 962-2873

Abuse Hotline Fax

(800) 914-0004

ACCESS Customer Call Center

(866) 762-2237

ACCESS Fax

(866) 886-4342

Background Screening/Child Care Training

(888) 352-2842

Client Relations

(239) 895-0286

EBT Customer Service

(888) 356-3281

Ft. Myers Fax #

(866) 886-4342

Legal Status:

State

Description

DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

Hours

8AM - 5PM Monday to Friday

Eligibility

Varies

Fees

No fees

Intake Procedure

Call, walk-in or go online

Languages

English

Offered Outside of Physical Location

Yes

Service Area

Charlotte; Florida

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Charlotte County
    Click here to see this service (RP-1400.8000-020) and related services within the Service Tree.

    Description

    DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

    Hours

    8AM - 5PM Monday to Friday

    Eligibility

    Varies

    Fees

    No fees

    Intake Procedure

    Call, walk-in or go online

    Languages

    English

    Offered Outside of Physical Location

    Yes

    Service Area

    Charlotte; Florida

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Florida
      • Charlotte County
      Click here to see this service (PH-2400.0200) and related services within the Service Tree.

      Description

      DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

      Hours

      8AM - 5PM Monday to Friday

      Eligibility

      Varies

      Fees

      No fees

      Intake Procedure

      Call, walk-in or go online

      Languages

      English

      Offered Outside of Physical Location

      Yes

      Service Area

      Charlotte; Florida

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Florida
        • Charlotte County
        Click here to see this service (PH-6500.0500) and related services within the Service Tree.

        Special Notes/Funding

        If there is immediate danger, call 911!

        Description

        The Florida Abuse Hotline accepts reports of known or suspected child abuse, neglect or abandonment; and reports of known or suspected abuse, neglect or exploitation of a vulnerable adult.

        Hours

        24/7

        Fees

        No fees

        Intake Procedure

        Call, fax or go online

        Offered Outside of Physical Location

        Yes

        Service Area

        Charlotte; Florida

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Florida
          • Charlotte County

          Telephone Numbers

          Number:
          800-962-2873
          Name:
          Abuse Hotline
          Number:
          800-914-0004
          Name:
          Abuse Hotline Fax
          Click here to see this service (RP-1500.1400-150) and related services within the Service Tree.

          Description

          DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

          Hours

          8AM - 5PM Monday to Friday

          Eligibility

          Varies

          Fees

          No fees

          Intake Procedure

          Call, walk-in or go online

          Languages

          English

          Offered Outside of Physical Location

          Yes

          Service Area

          Charlotte; Florida

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Florida
            • Charlotte County

            Telephone Numbers

            Number:
            888-352-2842
            Name:
            Background Screening/Child Care Training
            Click here to see this service (DF-4500.2000-130) and related services within the Service Tree.

            Description

            DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

            Hours

            8AM - 5PM Monday to Friday

            Eligibility

            Varies

            Fees

            No fees

            Intake Procedure

            Call, walk-in or go online

            Languages

            English

            Offered Outside of Physical Location

            Yes

            Service Area

            Charlotte; Florida

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Florida
              • Charlotte County

              Telephone Numbers

              Number:
              888-352-2842
              Name:
              Background Screening/Child Care Training
              Click here to see this service (JR-8200.1500-150) and related services within the Service Tree.

              Description

              DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

              Hours

              8AM - 5PM Monday to Friday

              Eligibility

              Varies

              Fees

              No fees

              Intake Procedure

              Call, walk-in or go online

              Languages

              English

              Offered Outside of Physical Location

              Yes

              Service Area

              Charlotte; Florida

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Florida
                • Charlotte County
                Click here to see this service (PH-6500.1500) and related services within the Service Tree.

                Geography Served

                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                • Florida
                  • Charlotte County
                  Click here to see this service (TH-2600.6450-170) and related services within the Service Tree.

                  Description

                  DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

                  Hours

                  8AM - 5PM Monday to Friday

                  Eligibility

                  Varies

                  Fees

                  No fees

                  Intake Procedure

                  Call, walk-in or go online

                  Languages

                  English

                  Offered Outside of Physical Location

                  Yes

                  Service Area

                  Charlotte; Florida

                  Geography Served

                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                  • Florida
                    • Charlotte County

                    Telephone Numbers

                    Number:
                    866-762-2237
                    Name:
                    ACCESS Customer Call Center
                    Click here to see this service (NL-1900) and related services within the Service Tree.

                    Special Notes/Funding

                    If there is immediate danger, call 911!

                    Description

                    The Florida Abuse Hotline accepts reports of known or suspected child abuse, neglect or abandonment; and reports of known or suspected abuse, neglect or exploitation of a vulnerable adult.

                    Hours

                    24/7

                    Fees

                    No fees

                    Intake Procedure

                    Call, fax or go online

                    Offered Outside of Physical Location

                    Yes

                    Service Area

                    Charlotte; Florida

                    Geography Served

                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                    • Florida
                      • Charlotte County

                      Telephone Numbers

                      Number:
                      800-962-2873
                      Name:
                      Abuse Hotline
                      Number:
                      800-914-0004
                      Name:
                      Abuse Hotline Fax
                      Click here to see this service (PH-6500.0500-180) and related services within the Service Tree.

                      Description

                      DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

                      Hours

                      8AM - 5PM Monday to Friday

                      Eligibility

                      Varies

                      Fees

                      No fees

                      Intake Procedure

                      Call, walk-in or go online

                      Languages

                      English, Spanish and Creole

                      Offered Outside of Physical Location

                      Yes

                      Service Area

                      Charlotte; Florida

                      Geography Served

                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                      • Florida
                        • Charlotte County

                        Telephone Numbers

                        Number:
                        866-762-2237
                        Name:
                        ACCESS Customer Call Center
                        Click here to see this service (NL-6000.2000) and related services within the Service Tree.

                        Description

                        DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

                        Hours

                        8AM - 5PM Monday to Friday

                        Eligibility

                        Varies

                        Fees

                        No fees

                        Intake Procedure

                        Call, walk-in or go online

                        Languages

                        English

                        Offered Outside of Physical Location

                        Yes

                        Service Area

                        Charlotte; Florida

                        Geography Served

                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                        • Florida
                          • Charlotte County
                          Click here to see this service (DF-4500.2000-200) and related services within the Service Tree.

                          Description

                          DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

                          Hours

                          8AM - 5PM Monday to Friday

                          Eligibility

                          Varies

                          Fees

                          No fees

                          Intake Procedure

                          Call, walk-in or go online

                          Languages

                          English

                          Offered Outside of Physical Location

                          Yes

                          Service Area

                          Charlotte; Florida

                          Geography Served

                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                          • Florida
                            • Charlotte County
                            Click here to see this service (PH-2400.1900) and related services within the Service Tree.

                            Description

                            DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

                            Hours

                            8AM - 5PM Monday to Friday

                            Eligibility

                            Varies

                            Fees

                            No fees

                            Intake Procedure

                            Call, walk-in or go online

                            Languages

                            English

                            Offered Outside of Physical Location

                            Yes

                            Service Area

                            Charlotte; Florida

                            Geography Served

                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                            • Florida
                              • Charlotte County

                              Telephone Numbers

                              Number:
                              800-962-2873
                              Name:
                              Abuse Hotline
                              Number:
                              866-762-2237
                              Name:
                              ACCESS Customer Call Center
                              Click here to see this service (TJ-3200.2500) and related services within the Service Tree.

                              Description

                              DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

                              Hours

                              8AM - 5PM Monday to Friday

                              Eligibility

                              Varies

                              Fees

                              No fees

                              Intake Procedure

                              Call, walk-in or go online

                              Languages

                              English

                              Offered Outside of Physical Location

                              Yes

                              Service Area

                              Charlotte; Florida

                              Geography Served

                                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                              • Florida
                                • Charlotte County
                                Click here to see this service (BH-1800.1500-308) and related services within the Service Tree.

                                Description

                                DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

                                Hours

                                8AM - 5PM Monday to Friday

                                Eligibility

                                Varies

                                Fees

                                No fees

                                Intake Procedure

                                Call, walk-in or go online

                                Languages

                                English, Spanish and Creole

                                Offered Outside of Physical Location

                                Yes

                                Service Area

                                Charlotte; Florida

                                Geography Served

                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                • Florida
                                  • Charlotte County

                                  Telephone Numbers

                                  Number:
                                  866-762-2237
                                  Name:
                                  ACCESS Customer Call Center
                                  Click here to see this service (NL-5000.5000) and related services within the Service Tree.

                                  Description

                                  DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

                                  Hours

                                  8AM - 5PM Monday to Friday

                                  Eligibility

                                  Varies

                                  Fees

                                  No fees

                                  Intake Procedure

                                  Call, walk-in or go online

                                  Languages

                                  English, Spanish and Creole

                                  Offered Outside of Physical Location

                                  Yes

                                  Service Area

                                  Charlotte; Florida

                                  Geography Served

                                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                  • Florida
                                    • Charlotte County

                                    Telephone Numbers

                                    Number:
                                    866-762-2237
                                    Name:
                                    ACCESS Customer Call Center
                                    Click here to see this service (NL-5000.5000-700) and related services within the Service Tree.

                                    Description

                                    DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

                                    Hours

                                    8AM - 5PM Monday to Friday

                                    Eligibility

                                    Varies

                                    Fees

                                    No fees

                                    Intake Procedure

                                    Call, walk-in or go online

                                    Languages

                                    English

                                    Offered Outside of Physical Location

                                    Yes

                                    Service Area

                                    Charlotte; Florida

                                    Geography Served

                                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                    • Florida
                                      • Charlotte County

                                      Telephone Numbers

                                      Number:
                                      888-352-2842
                                      Name:
                                      Background Screening/Child Care Training
                                      Click here to see this service (ND-1600.6500) and related services within the Service Tree.

                                      Description

                                      DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

                                      Hours

                                      8AM - 5PM Monday to Friday

                                      Eligibility

                                      Varies

                                      Fees

                                      No fees

                                      Intake Procedure

                                      Call, walk-in or go online

                                      Languages

                                      English, Spanish and Creole

                                      Offered Outside of Physical Location

                                      Yes

                                      Service Area

                                      Charlotte; Florida

                                      Geography Served

                                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                      • Florida
                                        • Charlotte County

                                        Telephone Numbers

                                        Number:
                                        866-762-2237
                                        Name:
                                        ACCESS Customer Call Center
                                        Click here to see this service (NL-5000.5000-800) and related services within the Service Tree.

                                        Description

                                        DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

                                        Hours

                                        8AM - 5PM Monday to Friday

                                        Eligibility

                                        Varies

                                        Fees

                                        No fees

                                        Intake Procedure

                                        Call, walk-in or go online

                                        Languages

                                        English

                                        Offered Outside of Physical Location

                                        Yes

                                        Service Area

                                        Charlotte; Florida

                                        Geography Served

                                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                        • Florida
                                          • Charlotte County
                                          Click here to see this service (PH-1450.8000) and related services within the Service Tree.

                                          Description

                                          DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

                                          Hours

                                          8AM - 5PM Monday to Friday

                                          Eligibility

                                          Varies

                                          Fees

                                          No fees

                                          Intake Procedure

                                          Call, walk-in or go online

                                          Languages

                                          English, Spanish and Creole

                                          Offered Outside of Physical Location

                                          Yes

                                          Service Area

                                          Charlotte; Florida

                                          Geography Served

                                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                          • Florida
                                            • Charlotte County

                                            Telephone Numbers

                                            Number:
                                            866-762-2237
                                            Name:
                                            ACCESS Customer Call Center
                                            Click here to see this service (NL-1000.8500) and related services within the Service Tree.

                                            Description

                                            DCF administers the SNAP/Food Stamps, Medicaid (including Medicare Savings Plans and Waiver services) and TANF/Temporary Aid to Needy Families public assistance programs. It also runs the Abuse Hotline; regulates foster care, adoptions and child care agencies; handles adult protective and child welfare services; and deals with human trafficking, refugee services and more. Our area is part of the SunCoast Region and Circuit 20.

                                            Hours

                                            8AM - 5PM Monday to Friday

                                            Eligibility

                                            Varies

                                            Fees

                                            No fees

                                            Intake Procedure

                                            Call, walk-in or go online

                                            Languages

                                            English

                                            Offered Outside of Physical Location

                                            Yes

                                            Service Area

                                            Charlotte; Florida

                                            Geography Served

                                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                            • Florida
                                              • Charlotte County

                                              Telephone Numbers

                                              Number:
                                              866-762-2237
                                              Name:
                                              ACCESS Customer Call Center
                                              Click here to see this service (FN-1700.9500) and related services within the Service Tree.

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