Florida Agency for Health Care Administration -- Health Quality Assurance
Address
2295 Victoria Ave, Room 340
Regional Services Center
Fort Myers, FL 33901
(239) 335-1315
AKA:
AHCA -- HQA
Description:
AHCA performs regulatory inspections (surveys) of licensed health care facilities; certification of health care facilities that receive Medicare; and investigation of complaints against health care facilities. For consumers to compare and locate various facilities, agencies and providers, the agency also maintains its FloridaHealthFinder.gov website. AHCA also is primarily responsible for overseeing the state's Medicaid program.
Intake Process:
If you have questions about Medicaid services or coverage, please call toll free 1-877-254-1055; Telecommunications device for the deaf (TDD) 1-866-467-4970, to speak to a Medicaid representative.
Languages:
English
Is Shelter?
No
Related Resource
Related Resources
Date of Official Change:
March 20, 2018
Address Listings
Mailing
2295 Victoria Ave, Room 340
Regional Services Center
Fort Myers, FL 33901
Physical (Primary)
2295 Victoria Ave, Room 340
Regional Services Center
Fort Myers, FL 33901
Contacts
Jon Seehawer, RN
Primary Contact
Field Office Manager
(239) 335-1315
Justin Senior
Secretary
Phone Numbers
Main Phone
(239) 335-1315
Fax
(239) 338-2372
TDD Line
(800) 655-8771
Toll-Free Complaint Line
(888) 419-3456
Legal Status:
State
Services
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Description
AHCA maintains the FloridaHealthFinder.gov website, where people can get information about and locate assisted living facilities, home health agencies, hospitals, ambulatory surgery centers, physicians, nursing homes and more. This is a helpful site for comparing agencies and their services, as well.
Hours
24/7 (online)
Eligibility
Anyone
Fees
No fees
Intake Procedure
Go online to www.floridahealthfinder.gov.
Languages
English
Offered Outside of Physical Location
Yes
Service Area
Florida
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
AHCA performs regulatory inspections (surveys) of licensed health care facilities; certification of health care facilities that receive Medicare; and investigation of complaints against health care facilities. The agency also is primarily responsible for overseeing the state's Medicaid program.
Hours
8AM - 5PM Monday to Friday
Required Documents
Information needed to file a complaint includes the name of the health care facility, address, date of the incident, patient/resident's name, and date of birth, if available.
Fees
No fees
Intake Procedure
Submit a complaint online or call
Languages
English
Offered Outside of Physical Location
Yes
Service Area
Florida
Geography Served
- Florida
- Charlotte County
- Collier County
- De Soto County
- Glades County
- Hendry County
- Lee County
- Monroe County
- Sarasota County
- Charlotte County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
AHCA performs regulatory inspections (surveys) of licensed health care facilities; certification of health care facilities that receive Medicare; and investigation of complaints against health care facilities. The agency also is primarily responsible for overseeing the state's Medicaid program.
Hours
8AM - 5PM Monday to Friday
Required Documents
Information needed to file a complaint includes the name of the health care facility, address, date of the incident, patient/resident's name, and date of birth, if available.
Fees
No fees
Intake Procedure
Submit a complaint online or call
Languages
English
Offered Outside of Physical Location
Yes
Service Area
Florida
Geography Served
- Florida
- Charlotte County
- Collier County
- De Soto County
- Glades County
- Hendry County
- Lee County
- Monroe County
- Sarasota County
- Charlotte County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
AHCA performs regulatory inspections (surveys) of licensed health care facilities; certification of health care facilities that receive Medicare; and investigation of complaints against health care facilities. The agency also is primarily responsible for overseeing the state's Medicaid program.
Hours
8AM - 5PM Monday to Friday
Required Documents
Information needed to file a complaint includes the name of the health care facility, address, date of the incident, patient/resident's name, and date of birth, if available.
Fees
No fees
Intake Procedure
Submit a complaint online or call
Languages
English
Offered Outside of Physical Location
Yes
Service Area
Florida
Geography Served
- Florida
- Charlotte County
- Collier County
- De Soto County
- Glades County
- Hendry County
- Lee County
- Monroe County
- Sarasota County
- Charlotte County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
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