Service Tree

The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.

Critical Service Status Information

Programs that gather and disseminate to the public, government agencies, the media and other organizations information regarding the status of critical community services following a major disaster or large-scale emergency that disrupts the normal functioning of a community.

Disaster Related Rumor Control

Organizations or offices that are responsible for intercepting rumors associated with a major disaster or localized emergency and officially confirming their truth or falsity.

Disaster Related Shelter Services

Programs that arrange for shelter and/or a warm place for people to stay when dangerously cold weather is expected; and/or provide emergency shelter for people who have no place to stay as a result of a large-scale fire, flood, earthquake, tornado, hurricane, or a localized incident such as a house fire, toxic spill emergency or other environmental hazard that disrupts the normal functioning of a community.

Disaster Services for Animals

Programs that provide emergency services for animals who have been threatened or affected by a major disaster or large-scale emergency that disrupts the normal functioning of a community.

Disaster Survivor Inquiries

Programs conducted by organizations like the American Red Cross that provide a communication network which enables the general public to obtain information about the circumstances of relatives and friends who are in an area within the U.S. where a major disaster or wide-spread emergency has occurred. Also included are disaster survivor registries that allow individuals who are alive following a disaster to post their name and medical condition for access by family members and friends; or to leave voice messages providing information about their circumstances, their current location and how to reach them.

Disaster Unemployment Assistance

A federal program that provides financial assistance to individuals whose employment or self-employment has been lost or interrupted as a direct result of a major disaster declared by the President of the United States in situations where they are ineligible for regular unemployment insurance benefits (under any state or federal law). Disaster Unemployment Assistance is available to individuals for weeks of unemployment beginning with the first week following the date the major disaster began and for up to 26 weeks after the major disaster was declared by the President, as long as their unemployment continues to be a result of the incident. The maximum weekly benefit amount is determined under the provisions of the state law for unemployment insurance in the state where the disaster occurred. The program is administered by states as agents of the federal government.

Extreme Heat Cooling Programs

Programs that provide access to air conditioned facilities, extend the hours during which public swimming pools and local spray grounds are open, activate street shower sites or take other steps to protect the public’s health during dangerously hot weather. Some communities operate hotlines that residents can call if they see people on the street who are in distress due to the heat so that vans can be dispatched to take victims to cooling centers or other places of shelter. At greatest risk during heat emergencies are older adults, young children, individuals with compromised immune systems and people who take certain types of medication. Existing health conditions such as chronic illness, hypertension, circulatory problems, and obesity can also heighten an individual’s vulnerability.

Post Disaster Food Services

Programs that meet the basic nutritional needs of relief workers and/or individuals and families whose homes have been made uninhabitable by a disaster or large scale emergency and who have no other means of purchasing food and/or preparing a meal. Food assistance may also available to individuals who have experienced a localized incident such as a house fire.

Post Disaster Home Security Measures

Programs that provide emergency board up or roof tarping services or take other steps to prevent further damage and secure a home or business until repairs can be made following a fire, flood, windstorm, earthquake or other event that damages the roof, knocks down walls, breaks windows or doors or otherwise exposes the structure.

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