The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.
Information Services
Electronic Information Resources
Programs that permit individuals using personal computers equipped with modems and communications software to access information and services that reside on or are available through remote computers. Included are programs that maintain Internet websites which provide information and/or services for users as well as those that offer on-line connection services which help users identify and locate the information and services they need.
Programs whose primary purpose is to maintain information about human service resources in the community and to link people who need assistance with appropriate service providers and/or to supply descriptive information about the agencies or organizations which offer services. The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
Programs that provide information about a particular topic or service that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel such as a video relay service. Information may be in a self-serve, browsable format (for example a web resource directory or library of audio recordings) or provided by live agents with expertise in the field.
Facilities which house a collection of materials including books, manuscripts, journals, government documents and nonprint formats such as paintings, musical recordings, videotapes, films and data files on magnetic tape which are organized to provide physical, bibliographic and intellectual access to a targeted group of people and which generally make available staff to provide services and programs related to the information needs of the targeted group.
Programs that supply any of a wide variety of maps, charts, atlases or other guides including road maps, ZIP code maps, time zone maps, demographic maps, city center maps, topographical and survey maps, weather charts or astronomical charts for residents of the community and travelers. Included are programs that give away or sell copies of maps to interested parties as well as those that maintain maps for research or related purposes.
Programs that utilize a wide variety of materials including pamphlets and other literature, media presentations, speakers, workshops, directories, newsletters and outreach and prevention programs to make the public aware of the human service needs of the community, the resources that are available to meet those needs, and the issues which are relevant to specific social problems and the measures that have been proposed for their solution.
Reading Services for People With Disabilities
Programs that provide people with visual impairments or other disabilities that limit their ability to read print material with access to recorded tapes, readings from current popular publications or a volunteer who reads for them. Included are radio reading services which offer programming that features highlights from national newspapers, articles from periodicals, or novels and other special interest reading material; telephone reading services which provide access to prerecorded material via touch-tone telephone; and programs that arrange for a call or visit by a volunteer reader.